Privacy Policy

takar beat collects personal information from you in several ways: directly when you register an account or complete KYC verification; automatically when you use our platform (through cookies, device identifiers, and server logs); and from third-party service providers such as payment processors and identity verification agencies. The specific categories of data we may collect are described below.

1.1 Registration and Identity Data

When you create a takar beat account, we collect your full legal name, date of birth, email address, mobile phone number, and a username of your choosing. This information is required to establish your account, communicate with you, and verify that you meet the minimum age requirement of 18 years. 18+

1.2 Identity Verification (KYC) Data

To comply with anti-money laundering obligations and to process withdrawals above certain thresholds, takar beat may request documentary evidence of your identity and address. This typically includes a scan or photograph of your Bangladesh National Identity Card (NID), passport, or driving licence, together with a recent proof-of-address document such as a utility bill or bank statement. Biometric data embedded in official identity documents is not extracted or processed separately.

1.3 Financial and Transaction Data

When you deposit or withdraw funds, we collect information related to the transaction including the payment method used (e.g., bKash mobile number, Nagad account reference, bank account details), transaction amounts in BDT, transaction timestamps, and reference numbers provided by payment processors. We do not store full card numbers; payment card data is handled directly by our PCI-DSS compliant payment partners.

1.4 Usage and Behavioural Data

As you navigate and use takar beat, our systems automatically record certain technical data including: your IP address, browser type and version, operating system, referring URL, pages visited, time spent on each page, games played, bet history, session duration, and device identifiers. This data is used to improve platform performance, detect fraudulent activity, personalise your experience, and compile aggregated analytics.

1.5 Communications Data

If you contact our support team by email or live chat, we retain records of those communications — including the content of your messages, the date and time, and any attachments you submit — so that we can provide accurate and consistent support. These records may also be used to train our support team and to identify recurring issues with the platform.

1.6 Responsible Gaming Self-Declarations

If you voluntarily set deposit limits, session time limits, or request self-exclusion through our Responsible Gaming tools, takar beat records these preferences and the dates on which they were applied or modified. This data is treated with the highest level of sensitivity and is used solely to enforce the restrictions you have chosen.

takar beat does not sell, rent, or trade your personal data to any third party for commercial purposes. However, in order to operate our platform effectively and to meet our legal obligations, we may share certain categories of your personal data with the following types of third parties.

3.1 Payment Processors

When you make a deposit or request a withdrawal, your payment details are transmitted to the relevant payment service provider — such as bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, or Mastercard — to authorise and process the transaction. These providers are independent data controllers for the data they receive and are subject to their own privacy policies and regulatory requirements.

3.2 Identity Verification Providers

To fulfil our Know Your Customer (KYC) obligations, takar beat uses third-party identity verification services. These providers receive copies of the identity documents you submit and return a verification decision. They are bound by strict data processing agreements and are not permitted to use your data for any purpose other than KYC verification on our behalf.

3.3 Game Providers

Casino games available on takar beat are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To enable you to play these games, a session token and limited account reference is passed to the game provider's servers. Game providers do not receive your full identity or financial data.

3.4 Legal and Regulatory Authorities

takar beat will disclose personal data to law enforcement agencies, regulatory bodies, or financial intelligence units — including the Bangladesh Financial Intelligence Unit (BFIU) — where we are required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

3.5 Business Transfers

In the event that takar beat undergoes a merger, acquisition, or sale of all or part of its assets, personal data held by takar beat may be transferred to the acquiring entity as part of that transaction. Affected users will be notified by email in advance of any such transfer, and the acquiring entity will be required to honour the terms of this Privacy Policy.

takar beat employs a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme is reviewed and updated regularly in response to emerging threats.

5.1 Encryption

All data in transit between your browser and takar beat's servers is protected by TLS 1.2 or higher. Data at rest — including identity documents, KYC records, and financial data — is encrypted using AES-256 encryption on secured servers. Passwords are stored using bcrypt hashing with a unique salt per user; we never store plaintext passwords.

5.2 Access Controls

Access to personal data within takar beat's internal systems is granted on a strict need-to-know basis. Staff with access to player data are subject to background checks, confidentiality obligations, and regular security awareness training. All internal access to sensitive data is logged and monitored for anomalous behaviour.

5.3 Infrastructure Security

takar beat's platform is hosted on enterprise-grade infrastructure with firewalled network perimeters, intrusion detection systems, and automated vulnerability scanning. We conduct regular penetration testing and third-party security assessments to validate our defences.

5.4 Incident Response

In the event of a confirmed data breach affecting your personal information, takar beat's incident response team will contain the breach, assess its scope, and notify affected users by email as promptly as possible. We will also take all reasonable steps to prevent recurrence and will cooperate fully with any regulatory investigation.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way takar beat handles your personal data, please do not hesitate to get in touch. Our support team handles all privacy-related queries and is committed to responding promptly and thoroughly.

8.1 How to Contact Us

You can reach takar beat's privacy support team by emailing [email protected] with the subject line "Privacy Enquiry". Please include your registered username and a clear description of your query or request. We aim to acknowledge all privacy-related emails within 24 hours (Bangladesh Standard Time, UTC+6) and to provide a substantive response within 30 calendar days.

8.2 Policy Updates

takar beat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When we make material changes to this Policy, we will notify registered users by email at least 14 days before the changes take effect and will update the "Last Updated" date at the top of this page. Your continued use of takar beat after the effective date of any update constitutes your acceptance of the revised Policy. If you do not agree with the updated terms, you must stop using the platform and may request account closure by contacting support.

8.3 Governing Law

This Privacy Policy is written in English and is governed by the laws applicable to the operation of takar beat. In the event of any conflict between a translated version of this Policy and the English version, the English version shall prevail. takar beat serves players located across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

8.4 Complaints

If you are dissatisfied with takar beat's response to a privacy request or believe that we have not handled your personal data in accordance with this Policy, you have the right to raise a formal complaint. Please submit formal complaints in writing to [email protected] with the subject line "Formal Privacy Complaint". Our compliance team will review your complaint independently and respond within 30 days with our findings and any remedial action taken.